File Upload Fails with "Unknown Error was
Encountered" |
The information in this article applies to:
- Microsoft Site Server version 3.0
- Microsoft Internet Explorer version 5 for Windows NT
4.0
SYMPTOMS
After applying Service Pack 3 for Microsoft Site Server 3.0 the
posting acceptor may fail when uploading files with the following
message in the browser:
No files were uploaded
This is followed by a Error while uploading
contents dialog box with the following message:
The Web server returned the following
error: Unknown error was encountered
This is
accompanied by errors in the event log on the Web server from source
CPSHOST. The first, with event number 8721, contains the following
message:
The file is empty or does not exist
The second, with event number 8957, contains the
following message:
User: domain\user Unknown error was
encountered
In addition, another error message
may display:
The Web server you selected does not
indicate support for the service provider you selected
This problem may occur more frequently when
uploading larger files.
RESOLUTION
A supported fix that corrects this problem is now available from
Microsoft, but it has not been fully regression tested and should be
applied only to systems experiencing this specific problem. If you
are not severely affected by this specific problem, Microsoft
recommends that you wait for the next Site Server service pack that
contains this fix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers
and information on support costs, please go to the following address
on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The
English version of this fix should have the following file
attributes or later:
Date Time Version Size File name Platform
---------------------------------------------------------------
12/15/1999 6:21:36AM 7.0.1281.0 88,992 cpshost.dll x86
WORKAROUND
If an uninstall folder was created during the install of Site
Server 3.0 Service Pack 3 then you may restore the original posting
acceptor functionality by performing the following steps:
- Copy Cpshost.dll.32 from "\Microsoft Site Server\sp3\backup"
to "\Inetpub\Scripts"
- Rename the current Cpshost.dll in "\Inetpub\Scripts" to
Cpshost.sp3
- Rename Cpshost.dll.32 in "\Inetpub\Scripts" to
Cpshost.dll
STATUS
Microsoft has confirmed this to be a problem in Site Server
3.0.
Additional query words: upload posting acceptor cpshost
publishing cmsample
Keywords :
Version : WINDOWS:5; winnt:3.0
Platform :
WINDOWS winnt
Issue type : kbbug
Technology :
.gif){kind=spacer}